shipping
Shipment
§3 Prices and delivery:
(1) All prices are gross prices including VAT. In the case of special offers, the price offered is limited to the special offer. Details can be found in the respective art description.
(2) If the customer has chosen delivery by courier, shipping costs will be added. The shipping costs depend on the weight of the ordered goods and the shipping method and are listed in the offer.
(3) All risks and dangers that may arise during the shipment of the goods are borne by the customer as soon as the goods have been handed over by Julia von Solemacher to the delivery agent or to the customer himself. Julia von Solemacher is not liable for damage or loss of the purchased item that occurs after it has been handed over for transport. If necessary, these must be asserted against the deliverer.
§4 Terms of payment:
(1) Payment is made in advance or PayPal. The delivery will take place after the payment.
(2) The customer receives an invoice for the invoice amount.
(3) If no payment is received within 14 days of the conclusion of the contract, Julia von Solemacher no longer has an interest in the service and Julia von Solemacher makes use of her statutory right of withdrawal (§ 323 Para. 2 No. 2 BGB). .
§5 Retention of title:
We reserve ownership of the goods until the purchase price has been paid in full. The goods may not be pledged or assigned as security without our written consent.
§6 Warranty:
(1) The customer is obliged to check the delivered goods for quality deviations immediately upon receipt and to report any complaints in writing within 14 working days, otherwise the assertion of warranty claims is excluded.
(2) In the case of complaints, the date of purchase must be proven with an invoice. Defects caused by transport, improper handling, changes to the delivered item or natural wear and tear are excluded. The customer bears the full burden of proof for all claim requirements.
(3) Customary or minor, technically unavoidable deviations in quality, color, size, print or design may not be objected to.
Shipping & Delivery
Location Germany)
shipping options | Prices | |
prints | - | 0€ |
Smaller original artworks | - | 0€ |
Larger original artworks | - | 0€ |
Rest of the world (excluding certain countries like Australia, South America, South Africa- I will contact you if your region falls out of standard shipping to give you an option to proceed or not)
shipping options | Prices | |
prints | - | 10€ |
Smaller original artworks | - | 18€ |
Larger original artworks | - | 40€ |
*Occasionally shipping prices will fluctuate and unfortunately we have no control over this. If the rates for your country are significantly higher, I will contact you to advise you of the new shipping rate before packaging your artwork.
shipping rates
Worldwide. Please see the table above.
delivery process
You will receive an order confirmation by e-mail immediately after successful payment. Our goal is to ship the artwork as soon as possible after receiving payment.
Once your order has been processed, you will receive a shipping notification email with an estimated delivery date and tracking number. This is calculated based on the distance between the warehouse and your address. Please make sure you have provided the correct contact details and shipping address.